We have an exciting opportunity for an experienced Senior HR Advisor to join our growing HR Shared Services team. Supporting managers across more than 750 stores nationwide, you'll deliver high-quality generalist HR advice and guidance, with a particular focus on managing complex employee relations matters and helping drive positive people outcomes across the business.

You'll act as a point of contact for line managers providing practical and solution-focused advice. You'll thrive in a fast-paced, reactive environment, managing multiple priorities and stakeholders.   

In this role, you will be responsible for:

• Advise, support, and guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management
• Act as a point of contact to more junior HR Advisors in their day-to-day activities in a fast-paced working environment
• Provide advice primarily via telephone
• Draft correspondence for formal meetings in the form of invite and outcome letters
• Proactively manage employee relations matters to ensure cases are handled in a robust, fair, and timely manner
• Balance multiple priorities to ensure smooth resolution of all ER cases

  The skills & experience you’ll bring:

• Experience as a Senior HR Advisor managing a high volume of cases (ideally within retail, but not essential)
• Experience working in a commercial setting with a pragmatic, solution focused approach
• Up to date knowledge of employment legislation and the ability to apply HR best practice, particularly in respect of complex grievance or disciplinary matters
• Strong Microsoft Office skills and confidence using in house tracking and reporting systems
• A friendly, supportive, and empathetic approach, with the confidence to challenge and make fact-based, balanced decisions

Why B&M?

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

If you thrive in solving a problem, have great attention to detail and have confidence and expertise in ER matters this could be the job for you!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.