As we continue to invest in and enhance our stores, we are delivering an extensive programme of store refits and refurbishments as a key part of our growth strategy. To support this transformation, we are looking for Refit Delivery Managers to lead dedicated teams responsible for delivering store refits across the South East. 

Reporting to the Head of Store Transformation, you'll take ownership of the physical delivery of refit projects on the ground. Leading a small team of Refit Merchandisers, you'll work directly alongside store teams and contractors to ensure new layouts, merchandising plans and operational changes are implemented to the highest standards. This is a fast-paced, hands-on role where you'll be at the heart of the action, ensuring every project is delivered safely, efficiently and with minimal disruption to trading.

This a full-time field-based position, with regional travel and working out of hours and/or overnight stays required.

In this role, you will be responsible for:

• Leading from the front and supporting your team in the day-to-day delivery of multiple store refits across your region.
• Managing the practical implementation of store plans, merchandising layouts and operational changes within live trading environments.
• Working on-site with store teams, contractors and colleagues to ensure projects are completed safely, on time and to company standards.
• Coaching, motivating and developing a small team, ensuring they are equipped to deliver exceptional results.
• Reacting quickly to challenges and resolving issues that arise during project delivery, maintaining pace and momentum throughout.
• Ensuring all fixtures, layouts, merchandising standards and signage are implemented accurately and consistently.
• Conducting quality checks throughout the project lifecycle, ensuring the finished store is customer-ready and meets expected standards.
• Driving a culture of accountability, teamwork and high performance within the refit team.

The skills & experience you'll bring:

• Previous experience within retail operations, store management or retail project delivery.
• Strong leadership skills with experience managing and developing teams in a fast-paced retail environment.
• Excellent visual merchandising knowledge and a keen eye for store standards and presentation.
• A hands-on approach with the willingness to work alongside your team to deliver projects successfully.
• The ability to manage multiple priorities and remain organised under pressure.
• Strong problem-solving skills, with the confidence to make decisions quickly and effectively.
• A proven ability to deliver results through people, maintaining high standards whilst working to tight deadlines.
• Excellent communication skills and the ability to build effective relationships with store and operational teams.

What we're looking for:

We're looking for a highly motivated retail leader who enjoys being on the shop floor, leading teams through change and seeing projects come to life. You'll be someone who thrives in a hands-on environment, leading the delivery from the front rather than behind a desk.

Why B&M?

We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here https://careers.bmstores.co.uk/our-bm-benefits/

If you enjoy motivating teams, overcoming challenges and creating great-looking stores, this could be the ideal opportunity for you.

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.